Our return policy extends for most items up to 30 days from delivery. Prior to your purchase, we encourage utmost certainty in your selection.
Should a change of heart occur, prompt communication within 24 hours of purchase is essential.
For items that have been received, requests for returns must be initiated between 5 to 7 days from the delivery date. The items must remain in their original, unaltered condition and packaging, mirroring the state in which they were received. Items not returned in their original packaging are ineligible for returns. Installation or modification of products renders them ineligible for return, as do missing manuals.
Only after a meticulous inspection by our warehouse team, will refunds be processed. Customers are liable for both the return shipping and associated charges. Orders initially benefiting from free shipping will incur the actual shipping costs. When placing orders, prudent measurements are advised to prevent inconveniences.
Items that prove undeliverable due to size constraints, incompatible dimensions, or logistical limitations are subject to our stipulated return policy. Please note that custom orders, clearance items, assembled, installed, or marked as non-refundable goods cannot be returned. Restocking fees ranging from 15% to 50% apply to all returns.